Shipping & returns

Shipping

  • Ships via courier service or Australia Post from Melbourne
  • Free shipping on all orders Australia wide
  • Please allow up to 5 days for dispatch
  • Delivery will often occur 2-5 days after dispatch but please allow up to 10 business days days especially for regional and remote locations
  • International shipping not available

 

Returns

  • Unused lamps and lampshades in original condition and packaging can be returned for a refund or exchange within 14 days after receiving your purchase. Courier / postage costs to return the product will be covered by the customer, but we will work with you to organise this.
  • If you receive a damaged or fault product, please email us within 48 hours of receiving the product at hello@lampa.com.au with your order number and photos of damaged product and we will arrange a replacement or refund for you.
  • Sale items are final and cannot be exchanged or refunded.

 

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